Wednesday, April 14, 2010

Airlines Charging for Once Free Services

Airlines Looking to Charge for Toilet Use and Carry-on Luggage

Author: Kaleel Sakakeeny

Nickel and diming passengers for what were once free in-board services is pretty typical for the airlines today.

But the practice reached a new low in many traveler's minds when Florida-based Spirit Airlines announced that it was charging passengers $45 for every piece of carry on luggage — not the ones you checked in, but the ones you carried aboard to avoid paying for the bags you wanted to check in.
In essence, Spirit is charging passengers for all baggage.
The announcement had many calling Spirit the "Rip Off" airline.

Like King Gillette's famous business motto, give the razor away but charge for the blade, the airlines say they work hard to keep prices as low as possible, but at the same time, charge for everything else, like second bags, food, drinks and in many instances pillows and blankets.
But Ray LaHood, U.S. Transportation Secretary, called Spirit's action "outrageous" and "ridiculous." He went to far as to say the airlines doesn't care about its passengers.
It could be a case of airline hubris in their madcap chase for revenue. However Spirit's chief Ben Baldanza justifies the charge by saying that carry on luggage is the number one reason for departure delays and that additional revenue was not the motivator behind his decision


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